Job Title: Social Media Coordinator & Brand Ambassador

Responsibilities:

1. Social Media Marketing Strategy:
   • Develop comprehensive social media marketing strategies aligned with SMIOMALL’s brand goals and target audience.
   • Identify key platforms and channels for engagement and growth.
   • Plan and execute campaigns to increase brand awareness, drive traffic, and generate leads or sales.
2. Content Creation and Management:
   • Create compelling and visually appealing content for various social media platforms, including posts, stories, videos, and graphics.
   • Maintain a consistent brand voice and aesthetic across all content.
   • Collaborate with the marketing team to ensure alignment with overall marketing initiatives and product promotions.
3. Community Engagement and Relationship Building:
   • Monitor social media channels for customer inquiries, comments, and feedback.
   • Engage with followers in a timely and professional manner, addressing questions, concerns, and comments.
   • Cultivate relationships with influencers, brand advocates, and industry partners to amplify brand reach and engagement.
4. Performance Analysis and Optimization:
   • Track and analyze social media metrics and KPIs to measure campaign effectiveness and audience engagement.
   • Use insights to refine content strategies, optimize campaigns, and identify opportunities for growth.
   • Stay updated on social media trends, algorithm changes, and best practices to ensure SMIOMALL remains at the forefront of social media marketing.
5. Brand Representation:
   • Act as a brand ambassador for SMIOMALL, promoting its values, products, and initiatives across social media platforms.
   • Participate in online communities and forums relevant to the brand, contributing positively to discussions and fostering brand loyalty.
   • Represent the brand at events, trade shows, and other relevant gatherings, showcasing SMIOMALL’s presence and engaging with potential customers and partners.

Requirements:

• Bachelor’s degree in marketing, communications, or a related field.
• Proven track record of success in social media marketing and content creation, preferably in the e-commerce or retail industry.
• Strong written and verbal communication skills, with a keen eye for detail and creativity.
• Ability to think strategically and adapt quickly to changing trends and audience preferences.
• Proficiency in social media analytics tools and platforms (e.g., Facebook Insights, Twitter Analytics, Google Analytics).
• Knowledge of current social media trends, best practices, and emerging platforms.
• Excellent interpersonal skills and the ability to build and maintain relationships with diverse stakeholders, including customers, influencers, and industry professionals.
• Applicants should below 30 years of age, any gender is eligible.