Professional testing process before shipment: Appearance – Screen – Camera – Battery – Microphone – Charging Headphone – Signal – Fingerprint or Face ID – Wipe Data – Cleaning and Disinfection)
Our warranty label service：
1. All mobile phones in our store have warranty labels, please keep the warranty labels as they are, otherwise no disputes or compensation will be accepted.
2. Disassembling or repairing the phone without our permission will be regarded as man-made damage, and we will not accept any disputes or any returns.
3. If you have after-sales service questions, please contact us! Show us a clear video of the problem and the IMEI code of the phone！
If you find any problem with the product, please contact us before filing a dispute, we will reply as soon as possible and try our best to help you solve the problem. Thanks! (will reply to you within 24 hours and try to help you solve the problem)
1: iPhone – the best grade in China （A+）
1-1: The appearance of all second-hand mobile phones in our store may have subtle traces of use. It may also be the same as new (the appearance of the phone is 90%-99% )
1-2: (Used mobile phone) The original battery capacity will be lower than the official new phone standard. The battery efficiency is: 85% – 99%.
All phone chargers, USB charging cables and earphones are not genuine, we are giving away high quality chargers and earphones. After professional testing and certification, you can use it safely. We do not accept any dispute or compensation for accessories that are not genuine
3-1：All our phones are 100% original and unlocked, each phone is professionally tested. We provide 15-day no-reason return service and 365-day China service warranty. (excluding accessories)
3-2：Any disputes related to water resistance testing will be considered a human issue and we will not accept any disputes or refunds arising therefrom.
4: phone storage
Internal storage will be smaller than specs as a portion will be occupied by built-in systems and applications. For example, the ROM is 16GB, but only 12-14GB can be used, which is norma.
The following link will help you to check if this phone is compatible with your local network operator: http://willmyphonework.net/
5: About tariffs
Any cross-border purchases may incur customs charges, depending on local customs, customs clearance and taxes are the buyer’s responsibility and obligation. We do not accept any disputes arising from tariff issues! If you need help, please contact us.