Effective Date: 29th/June/2020
Welcome to SMIOMall! These Terms and Conditions outline the rules and regulations for the use of our website, www.smiomall.com. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you disagree with any part of these terms, you must not use our website.
1. General Information
1.1 SMIOMall is an eCommerce platform owned and operated by SMIO-SMC Limited, a company registered under the laws of USA and Uganda.
1.2 Our physical address is Dalas Texas and Bugolobi Kampala Uganda, and you can contact us via email at support@smiomall.com.
2. Acceptance of Terms
2.1 By accessing or using this website, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.
2.2 We reserve the right to change, update, or revise these Terms and Conditions at any time, with changes being effective immediately upon posting on this page. It is your responsibility to review these Terms periodically.
3. Use of Website
3.1 You must be at least 18 years old to place an order or use the services on this website.
3.2 You agree to use this website only for lawful purposes and in accordance with these Terms and Conditions.
3.3 You may not use this site in any way that violates any applicable local, national, or international law or regulations.
4. Products and Services
4.1 SMIOMall offers a variety of health, beauty, and wellness products.
4.2 We make every effort to ensure that product descriptions and images are accurate, but we do not guarantee that product descriptions, colors, or other content on this website are free from errors.
4.3 All products and services are subject to availability. In the event that we are unable to fulfill your order, we will notify you and offer alternatives or a full refund.
5. Pricing and Payment
5.1 Prices on our website are listed in [Insert Currency] and are subject to change without notice.
5.2 All payments are processed securely through third-party payment processors. We accept payments via [Credit/Debit Cards, PayPal, Bank Transfer, etc.].
5.3 You agree to provide accurate and complete information when making a purchase. Failure to provide accurate information may result in delays or cancellations of your order.
6. Shipping and Delivery
6.1 SMIOMall ships products to most countries worldwide. Delivery times vary depending on your location and the shipping method selected at checkout.
6.2 Shipping fees and delivery timelines will be displayed at checkout.
6.3 While we aim to deliver products within the estimated time frame, we cannot be held responsible for delays caused by third-party delivery services or customs processing.
6.4 You are responsible for any customs duties, taxes, or other charges that may apply upon delivery.
7. Returns, Exchanges, and Refunds
7.1 We accept returns and exchanges under the following conditions:
- The product is unused, in its original packaging, and in the same condition as when it was received.
- The return or exchange request is made within [Insert Days] days of receiving your order.
7.2 Refunds will be processed for damaged or incorrect products upon verification.
7.3 Shipping costs for returns or exchanges are the responsibility of the customer unless the product is defective or we made an error in processing your order.
7.4 For further details, please refer to our Refund and Return Policy.
8. Customer Reviews and Feedback
8.1 Customers are encouraged to leave reviews and feedback on products they have purchased.
8.2 You agree not to submit reviews that are defamatory, offensive, or violate any applicable laws.
8.3 We reserve the right to remove any reviews that violate our guidelines or these Terms and Conditions.
9. Privacy and Data Protection
9.1 We take your privacy seriously and are committed to protecting your personal information. Please refer to our Privacy Policy for more information about how we collect, use, and protect your data.
9.2 By using our website, you consent to the collection and use of your personal information as outlined in our Privacy Policy.
10. Intellectual Property
10.1 All content on this website, including text, images, logos, and graphics, is the property of SMIOMall or our licensors and is protected by copyright and trademark laws.
10.2 You may not use, reproduce, or distribute any of the content on this website without our prior written consent.
11. Limitation of Liability
11.1 To the fullest extent permitted by law, SMIOMall shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our website or products.
11.2 We do not guarantee the accuracy, completeness, or reliability of any content, product, or service provided on this site.
12. Governing Law
12.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of USA and Uganda.
12.2 Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in USA and Uganda
13. Termination
13.1 We reserve the right to terminate or suspend your access to our website at our sole discretion, without notice, for violation of these Terms and Conditions or any unlawful behavior.
14. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: support@smiomall.com
Phone: +256709707980
